Introduction For New Users

Getting Help

Consultants are on duty Monday through Friday, 8am-5pm Alaska time, to answer your questions and to troubleshoot problems.

Getting News

You can stay up-to-date through terminal news commands, our news Web pages, and our HPC newsletter.

Getting Training

ARSC provides one-on-one training upon request, formal seminars, and short-courses throughout the year.

Getting Connected

Users may use their University of Alaska (UA) password to access ARSC systems.   This password is used to access UA email and many other university services.

ARSC supports remote access to ARSC system using ssh, scp and sftp clients.    Linux and Mac systems generally come preconfigured with these software packages.   Windows users may need to install additional software in order to support ssh based connections.

Getting Started

Available Hardware

Browse ARSC's current line up of HPC and other systems. We have a Getting Started Guide for each of our systems. All ARSC HPC systems run unix-like operating systems, such as Gnu/Linux.

Getting to Work

We have articles and practical guides on starting programs, submitting jobs to a cluster, and other subjects. We also have a sample code repository, when you need an example to work with.

Things You Need to Know

To ensure a positive experience, there are some ARSC policies and procedures you need to be aware of. You will need to know: how to efficently and effectively utilize our vairous data storage facilities, some of which have quotas or file system purgin policies; how to keep track of your allocated CPU resources and how to properly manage your home directory permissions; and everyone is required to know and comply with our Security Policies and General User Policies.

System Maintenance and Downtime

ARSC supercomputing systems are usually taken offline for preventive maintenance on Wednesday evenings from 6:00 PM - 10:00 PM Alaska local time. Workstation systems are scheduled to be taken offline as needed with as little impact on users as possible.

We notify users as early as possible, via the "message of the day" ( MOTD ), when scheduling preventive maintenance downtime. Type news downtime | more at the shell prompt on any system, to view recent and planned downtimes for that individual system.

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